This website and associated services are owned and run by (Company name), a global provider of payment facilitator and payment gateway services, along with its numerous subsidiaries, some of which are located in (website name). All references to (website name) in this policy shall include such subsidiaries, unless otherwise noted. Subsequent subsidiaries may be added in the future, and they will all be governed by the guidelines in this policy.
We understand that you care about how your information is used and shared when you enter it on our websites, (Website URL), or when you use (website name)'s payment services as a customer or merchant. Our privacy practices and policies are described in this policy.
(website name) respects everyone's right to privacy. When you use our website, including the registration forms, inquiry forms, product transaction forms, mobile applications, and API services, we will only gather and use your information as outlined in this policy.
When using any of (website name)'s services, technologies, features, websites, or applications, you agree to abide by the terms of this policy.
(website name) enables businesses to sell goods and services to clients both locally and internationally by providing safe online and mobile payment processing solutions. Your personal information may be collected by (website name) based on how you use our services.
The following categories of personal information you may choose to provide to us or that we may obtain are:
Information about the contact person (name, phone number, email address, and postal address)
Contact information for the organization, together with specifics about the name, department, and scale of the enterprise
The following goals are achieved with the data:
In order to protect against unintentional, illegal, or unauthorized destruction, loss, alteration, access, disclosure, or abuse of the personal information provided or collected, (website name) maintains administrative, technological, and physical safeguards. We protect submitted personal information both during transmission and after reception by adhering to established standards. The industry's most popular security certification, PCI-DSS Level 1 requirements, are adhered to in terms of payment information security and protection. However, there is no totally safe method for storing or transmitting electronic data via the Internet. We are therefore unable to guarantee its total security. If you have any further questions about privacy or security, or if you have reason to think that the security of your data has been compromised, please contact us immediately by email at (official mail).
Personal information may be sent over international borders if you use (website name)'s services, make purchases from or sales to individuals or businesses outside of your nation, or engage in other business dealings with (website name). By using these services, you are deemed to be aware of and agree that data may be subject to such cross-border transfers.
(website name) retains personal information on file for as long as needed to fulfill the purposes for which it was obtained and for as long as is mandated by law. When required by law or necessary for the uses for which it was collected, we take action to permanently de-identify or destroy personal data. In order to process refund and chargeback requests on behalf of customers, some information related to transaction records, specifically billing and invoice information, may need to be kept on file for extended periods of time in accordance with recognized tax and accounting standards and practices.
(website name) retains personal information on file for as long as needed to fulfill the purposes for which it was obtained and for as long as it is mandated or approved by law. We take action to erase or permanently de-identify personal information when it becomes necessary for the uses for which it was collected or when mandated by law. To fulfill refund and chargeback claims on behalf of consumers, certain transaction record information—specifically, billing and invoice information—may need to be kept on file for extended periods of time in accordance with recognized tax and accounting standards and practices.
Service providers may obtain certain information from (website name) in order to carry out or offer services on behalf of (website name). We authorize these service providers to use and disclose your information only as needed to fulfill your service requests or as mandated by law. Contracts and/or legal requirements force these firms to maintain the security and privacy of the personal information they manage on our behalf. We could also give your explicit consent to share personal information with other parties.
During the course of a transaction, it is usually necessary for third parties to receive personal data that is utilized in connection with financial transactions involving persons from across the nation. Via email, APIs, and other methods, bi-directional data exchanges are possible. In order to ensure that these parties are committed to following applicable data laws, such as the GDPR, (website name) takes precautions to ensure that any additional data processors or Sub-Processors engaged are retained under a contractual obligation of compliance and are able to respond to requests for access from data subjects. Under certain circumstances, (website name) and its subsidiaries may be deemed to be acting on behalf of or in conjunction with other transaction services. In such cases, (website name) shall comply with applicable data regulations.
Certain merchants may use checkout and other systems that could be integrated with (website name) as part of the payment transaction process. Therefore, (website name) may obtain personal data that you provide to such services directly or via your selected merchant. Although (website name) manages such personal data in compliance with this privacy statement, you should carefully consider the policies of other organizations.
In order to help you when using our website, (website name) may use third-party service providers, such as live chat software. Your personal information will only be shared with outside parties as necessary to enable them to perform the services you have requested from us. (website name) may handle and keep collected personal data on safe, legally compliant cloud-based services provided by third parties to (website name) when utilized for marketing and merchant underwriting reasons. These service providers are required by contract to abide by all relevant data laws, as stated on (website name).
(website name) may transfer information without prior notice in the event of a corporate merger, sale, acquisition, transfer of assets, or restructuring. Any rights to privacy specified in this text will survive such a transfer. You will receive notice by email and/or a prominent notice on our website of any changes to the ownership of this website or how (website name) utilizes your personal information. It will also be possible for you to exercise any legal rights you may have regarding your personal information.
(website name) may be required to disclose personal information without notice in response to a valid request from public authorities, including those made to meet national security requirements; or to comply with a legal requirement, legislation, regulation, court order, or subpoena; or when we genuinely believe that disclosure is necessary to protect our rights, prevent harm or financial loss, protect your safety or the safety of others; or to investigate fraud or work with law enforcement.
Personal payment information such as credit card numbers, bank account information, name, email address, and phone number is routinely collected and transmitted to banks, acquirers, credit card providers, and authorized payment processors in order to make payments permitted by (website name) consumers. Such data is processed using industry-standard secure protocols and, where relevant, in conformity with Payment Card Industry (PCI) compliance standards. During mobile payment transactions, similar information may also be sent.
Additionally, (website name) and the appropriate product providers and merchants may encrypt and securely store payment data in compliance with PCI regulations. With the express permission and guidance of the customer, it can be used to generate one-time or recurring transactions. Transaction details may also be sent to the relevant taxing authorities with regard to sales taxes, VAT, GST, withholding tax, and other applicable taxes and levies.
(website name) does not intentionally sell to or intentionally seek personal information from children under the age of 18. The services and content on this website are restricted to registered users only and are not meant for use by anyone under the age of 18.
Please be advised that if we discover—through a reliable source—that a registered user is under the age of 18, we will cancel their account. In any event, no one under the age of 18 is permitted to utilize online payment transaction forms.
On (website name), there are links to other websites. Please be advised that, after clicking on links to other websites, you should carefully review their privacy policies. It is possible that their standards differ from ours.
Our online resources may include a "Share this" button, interactive mini-programs that run on our website, and additional social media elements like the Facebook and Twitter buttons and widgets. For these features to function properly, we might need to collect your IP address, the page you are currently on, and possibly a cookie. Widgets and social media tools are either hosted by a third party or on our website. The way you use these features will be governed by the provider's privacy policy.
The (website name) website might have message boards, forums, and commenting options. Please be aware that whatever you voluntarily divulge in these areas becomes public knowledge. To request that your personal information be removed from our blog or community forum, please contact us at (Website URL). On rare occasions, we might not be able to remove your personal data; in that event, we'll let you know and provide an explanation.
(website name) reserves the right to change this policy whenever it sees fit. If you would like to be updated about any changes to our information collection and usage policies, you should check this page often. We shall post a dated copy of this notice here to inform you of any changes. If you are a registered merchant with (website name), you will also receive an email notification. If we make any major changes, we will notify you in advance via email (to the email address associated with your account) or notice posted on this website.
If you have any questions or worries regarding data protection and privacy, please get in touch with us.
(Official mail)
(Official number)